Tuesday, October 23, 2012

Return of Faulty Toshiba A500-1GL (Part 5)

The following week from the last post and another 2 working days passed.
So with 4 Working Days left (of their self-imposed deadline) I check their tracking site and hmm a few updates....

22.10.2012 07:52In Process
22.10.2012 07:52Waiting for Part
23.10.2012 12:48In Process
23.10.2012 14:14Repair finished


So what was the 2nd part they needed?
A faulty Graphics card then faulty Motherboard or vice versa?
Faulty Graphics Card? No replacements available so new alternative laptop?

Either way, here's hoping if it was sent today (easily done if testing completed at 14.14.) I could get it back as quick as tomorrow!  But then again there's no mention of collection by Courier/In a Stage of Dispatch...

It's also slightly worrying they only spent 1.5 hours repairing with the latest part and testing the system...
I would have expected a all-Nighter STRESS test?!

At least I understand how to get the laptop back to their service depot should any further issues arise!

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